Terms of Service
*Reliable Mart Ltd.*
Effective Date: [20May 2025]
Welcome to *Reliable Mart Ltd.* ("Company," "we," "us," or "our"). These Terms of Service ("Terms") and Privacy Policy govern your access to and use of our website https://www.reliablemartltd.com/) and the purchase of wigs and related products ("Products"). By accessing or using our website, you ("Customer," "you," or "your") agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Order Acceptance & Payment
* All orders are subject to product availability and acceptance by Reliable Mart Ltd.
* We reserve the right to refuse or cancel any order at our discretion.
* Accepted payment methods include [list methods, e.g., credit/debit cards, PayPal, bank].
* Prices are displayed in [currency] and are subject to change without prior notice.
* A valid payment confirmation and order acknowledgment will be sent via email upon successful transaction processing.
2. Shipping & Delivery Policy
* Estimated delivery times are provided for reference only and are not guaranteed.
* Shipping costs and delivery timelines vary based on destination and selected shipping method.
* Customers are responsible for providing accurate shipping details. Incorrect or incomplete addresses may result in additional fees or order cancellation.
* Reliable Mart Ltd. is not liable for delays caused by customs, carrier disruptions, or unforeseen circumstances.
3. Exchange Procedures
* For shipping your items back for exchange or return, Simply give us a call & follow these steps:
* To exchange your item, please fill out the Exchange Request Form that came with your shipment. If you owe any additional money, include a check or money order made out to “Reliable Mart Ltd” with your request. Alternatively, you can ask us to charge the credit card we have on file. We will refund any remaining balance to your original payment method after processing your exchange.
4. Eligibility
You can return or exchange eligible products at any time. To return an item, it must be in its original condition and packaging, and you must include a copy of the original invoice. Please return items within the allowed timeframe. Items can't be worn, altered, washed, chemically treated, or have tags removed. We will not accept items that smell like cigarette smoke or perfume. Allow 1-2 billing cycles for us to process your return. You can return any eligible product if it is postmarked within 60 days of the ship date on the invoice. Items that do not meet these conditions will be sent back to you at your cost, and you won't receive a refund or exchange.
5. Product Information & Care Guidelines
* Product images and descriptions are for illustrative purposes only. Slight variations in color or texture may occur due to monitor settings or manufacturing processes.
* Proper care and maintenance (as per included instructions) are essential to preserve Product quality.
* Reliable Mart Ltd. disclaims liability for damage resulting from improper handling, styling, or storage.
6. Intellectual Property Rights
All website content, including logos, images, text, and product designs, is the exclusive property of Reliable Mart Ltd. and protected under intellectual property laws. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
7. Limitation of Liability
Reliable Mart Ltd. shall not be liable for:
* Indirect, incidental, or consequential damages (e.g., lost profits, data loss).
* Minor discrepancies in product appearance due to digital display variations.
* Third-party actions (e.g., shipping carriers, payment processors).
8. Amendments to Terms
We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance. Customers are responsible for reviewing updates periodically.
